| December 2009 E-Newsletter |
 |
 |
 |
| Written by Doug Andrew | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sunday, 20 December 2009 08:08 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
APCO Member & Chapter Services Monthly E-Newsletter
~~~~~~~~ December 2009 ~~~~~~~
Seasons Greetings to all the APCO Chapters that I support as part of my duties as your chapter representative on the APCO Member and Chapter Services Committee.
Colorado Montana Wyoming
*****CHAPTER OFFICERS***** Please present this information to your chapter members electronically and at meetings or presentations.
Upcoming 2010 Regional and Chapter Conferences and Events
2010 Western Regional APCO Conference January 20 – 22, 2010 The Colorado Chapter of APCO invites you to the 2010 Western Regional Conference.
Conference Website - http://www.apco-co.org/WRC2010/.
The Western Regional Conference will be held at the Hyatt Regency Denver at Colorado Convention Center, 650 15th St, Denver, CO 80202. The Hyatt has given the conference a discounted room rate of $149/night for attendees and vendors. Rooms may be booked on the website or by calling 303-436-1234. Be sure to get your rooms booked now, as there is a limited block of rooms and they are filling up fast! The cost to attend this conference is $225 for APCO Members and $250 for Non-APCO Members. Anyone may purchase a day pass for $100. We also have Meal tickets: Opening Breakfast $35, Closing Lunch $40 and Tuesday Evening Reception $50. If your agency will not have the funds available to pay for your attendance until AFTER January 1, 2010, we will be glad to bill your agency after the 1st of January. If you are interested in being a volunteer for the conference, please email your request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it Under the Attendee Information Tab, you can find the most current Program & Conference Schedule, 2 discounted shuttle companies from Denver International Airport (DIA) to the Hyatt Hotel - Big Sky Shuttle Service and Super Shuttle, Enterprise Rent-A-Car has a given WRC 2010 attendees discounted rates, and you can make your reservations from DIA or there is even an office inside at the hotel for your convenience. Go to the following for more information: http://www.apco-co.org/WRC2010/index.php?option=com_jdownloads&Itemid=41&task=viewcategory&catid=1 Tuesday evening will be our Opening Reception beginning at 1800 hours. We will be having a comedy night emceed by Bovine Metropolis Theatre and they will judge our "Last Dispatcher Standing" Comedy competition. If you are funny or know someone who is funny, be sure to get them registered on the website as soon as possible. The WINNER of the competition will have their round trip flight and hotel paid for, and a full registration donated by APCO, Intl to the 76th Annual APCO Conference in Houston, TX August 1-5, 2010. It will be an evening of fun and conversation. We also have a Critical Incident Training (CIT) for telecommunicators course during the conference. The CIT Class will be Tuesday and Wednesday January 19th & 20th, 2010 from 0800-1700 and the cost is only $175 for APCO members and $200 for Non-APCO members. For only $100 more, you can get a full conference pass that gets you the 2-day CIT class and a full registration so that you may attend the rest of the conference through Friday. For those vendors that are just learning about the conference or forgot to register until now, please go to the website now and get registered, as booths are also filling up fast! Conference booths start at $1000 for an 8X10. Go to http://www.apco-co.org/WRC2010/index.php?option=com_apco&Itemid=48 So mark your calendars and be sure to register for the conference, your hotel rooms and plan on having fun here in Denver, Colorado where "It's all about the Altitude". If you have any further questions do not hesitate to use the website or contact any of us listed below! Doug Andrew Kathy Imel Lonna Donin Conference Chair Exhibitors Chair Registration Chair This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it
APCO International Winter Technology Summit January 25 – 27, 2010
Summit Website - www.apcointl.org/wintersummit2010 Explore New Technology at the APCO International Winter Technology Summit Registration is now open! APCO’s only technology-focused event of the year provides expert knowledge for executives, operations and technology professionals working in public safety communications. It is information you won’t find anywhere else! Make plans to attend the APCO Winter Technology Summit today! Program Information can be found at: http://wintersummit2010.apcointl.org/index.php?option=com_content&view=article&id=35&Itemid=53 Registration Information: http://wintersummit2010.apcointl.org/index.php?option=com_content&view=article&id=34&Itemid=51 Hotel and Travel Information: http://wintersummit2010.apcointl.org/index.php?option=com_content&view=article&id=33&Itemid=50
2010 APCO/NENA Conference April 11 – 14, 2010 Embassy Suites Northwest Arkansas The Arkansas Chapter of APCO has announced the 2010 Arkansas APCO/NENA Conference will be held on April 11, 2010 through April 14, 2010 at the Embassy Suites and John Q. Hammons Convention Center in Rogers, Arkansas. Arkansas Chapter members make sure you mark your calendars to save the date and make your plans to attend this event. Also spread the word to other public safety professionals in your area about this upcoming conference.
Proposals for quality presentation are now being accepted for the 2010 Arkansas APCO/NENA Conference. Presentation proposals should be of interest to public safety professionals on topics related to, but not limited to: · Homeland Security · Management, Supervision, Development and Planning Strategies · Telecommunicator Training, Hiring and Retention. · 9-1-1 Practices and Procedures · Information Systems Utilization · New Radio System Technologies · Radio Interference and Indoor Coverage · Interoperability of Communications Systems · ADA, FCC and Regulatory Issues · Local, State, National and International Telecommunications Issues · IT Systems Technology · General Interest/Other Radio, Telephone and Data Issues
Call for White Papers for the conference and questions should be submitted to: Matt Garrity at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
2010 Eastern Regional APCO Conference April 25 – 29, 2010 5400 John Q. Hammons Drive NW
The North Carolina Chapter of APCO invites you to the 2010 East Coast Regional Conference.
The conference will be held at the beautiful Embassy Suites and Conference Center in the greater Charlotte, NC area April 25-29, 2010.
You can view the hotel and amenities at www.embassysuitesconcord.com.
The room rates are $154.00 per night and includes a full buffet breakfast each morning and a cocktail reception each evening. The link for registering with the hotel is: http://embassysuites.hilton.com/en/es/groups/personalized/CLTCCES-APC-20100424/index.jhtml
~~~~~~~~~~
2010 Membership Renewal
The 2010 membership renewal is underway!
If you have not renewed your dues, you may click through to pay now with a credit card. You’ll need your email address and password to login at My APCO Account.
All group billing memberships have been mailed and individual memberships have been notified online.
Please renew your membership(s) as soon as possible. This will keep costs down and our membership numbers accurate and up to date.
If you have any questions regarding membership, membership billing or have not received your bill for 2010 membership, please contact APCO Membership Department by phone toll free at 888-272.6911 or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Membership Numbers as of December 2, 2009.
New members during the month of November 2009 45% are from Texas 13 % are from North Carolina 10 % are from Florida 7% are from California and Virginia
Ø Top individual categories: Telecommunicator 48% Supervisor 21% Engineer/Technician 6%
Chapter Membership Lists Just a reminder to all Chapter Presidents and Secretaries it is now possible to download your chapter membership list at any time. This capability will replace the monthly chapter listings you have been receiving. For more information or questions contact Jackie Bender at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Chapter CCAM Representative Info
Many chapters have changed their CCAM’s recently. Please confirm your chapter CCAM with your MCSC representative. CCAM’s are a vital resource to your chapter and we are striving to keep the CCAM list accurate and up to date. Thank you for your assistance. If you have any questions regarding CCAM representation, please do not hesitate to contact your MCSC representative for assistance.
~~~~~~~~~~
APCO Walk of Heroes
The deadline to order bricks for winter installation is December 31st. The Walk of Heroes concept was created in 2000 to raise funds for the new APCO International headquarters building. The purchasers of the bricks in the walkway can have the bricks inscribed in memory or honor of a friend, a loved one or even an agency or chapter. · $ 45 for a 4 x 8 inch brick with 3 lines of 14 characters per line · $100 for a 8 x 8 inch brick with 6 lines of 14 characters per line · $200 for a 16 x 16 inch brick with 12 lines of 28 characters per line For more information or to purchase a brick within the Walk of Heroes, please contact Ann Russo at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 386.944-2482. To view photos of existing bricks or download order forms go to: http://www.apco911.org/new/membership/walk_of_heroes.php ~~~~~~~~~~ Professional Communications Human Resources Taskforce (PRO-CHRT)
Just a reminder to please submit your info to Lorendana for the Pro-Chrt committee and copy your Member and Chapter Services Representative with the information.
As of 12/15 the following chapters and/or states have submitted their info:
To those who have submitted the information thanks so much. If you do not see your State listed, PLEASE submit as soon as possible.
The Professional Communications Human Resources Taskforce (PRO-CHRT) was established by the APCO Board of Officers to gather information, study and prepare reference materials on 9-1-1 public safety communications human resources and recognition issues throughout the country such as certification requirements and retirement benefit eligibility. This is an APCO association wide undertaking and to assist PRO-CHRT complete these objectives the taskforce is looking for websites and/or links to the following information:
If yes, where can we find them? (Website, link, etc.)
~~~~~~~~~~
APCO International Public-Safety Communications Award Program
Nominations for 2010 will be accepted from January 2 through April 1, 2010.
It is never too early to start thinking about nominations for the APCO International Public Safety Communications Award program! The Awards committee needs your help in spreading the word to be sure to recognize those who have served so well.
The award categories are:
Telecommunicator of the Year Communications Center Director of the Year Line Supervisor of the Year Radio Frequency (RF) Technologist of the Year Information Technologist of the Year Trainer of the Year
To avoid confusion there will only be one nomination form accepted this year. For up to date information go to: http://www.apcointl.org/new/membership/awards.php Public Safety Communications Needs You!
Everyone has a story to tell. Is your chapter planning a conference, a banquet to celebrate National Public Safety Telecommunicators Week, an awards ceremony or training event? Tell us about it.
APCO members want to celebrate your achievements and milestones with you. So let us know what your chapter is up to. Please include us on your chapter mailing list, add me to your listservs and send us photos and short captions.
If you've got a longer story to share, check out our full author guidelines at http://www.apcointl.com/services/bulletin/contributing.html.
Remember, Public Safety Communications is your magazine, and we want to tell your story. Contact Keri Losavio, Editor of APCO’s at Public Safety Communications at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by phone at 800/266-5367 x6574.
~~~~~~~~~
APCO Heritage Foundation
In honor of APCO’s 75 Anniversary, the Heritage Foundation is offering several keepsakes to commemorate this milestone.
Donation levels start at $25.00
$25 - $49 75th Anniversary Pin $50 - $74 75th Anniversary DVD $75 - $99 75th Anniversary Coin and DVD $100 plus 75th Anniversary DVD and set of three presidential coins.
Order forms may be downloaded at http://www.apcointl.org/new/resources/pdf/Donation_Order_Form.pdf
~~~~~~~~~~
APCO Institute Be an APCO Co-Host Agency APCO Institute utilizes co-host agencies and chapters for several reasons. As the co-host agency, you know what training is needed in your area. By hosting a class, the training that is needed in your area can be delivered to your door. The local co-host also adds “local flavor” to the presentation by providing a familiar classroom site in familiar surroundings. Local co-hosts assist us with contacting interested agencies, locating accommodations for out-of-town students and instructors, and acting as the local contact for those who have questions about the area. In return, APCO Institute provides one complimentary registration for the class that you co-host. For further details and requirements download the APCO Institute Co-Host Application or contact the APCO Institute at - This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call (386) 322-2500.
New Training Courses
Public Safety Communications Staffing and Employee Retention It is common knowledge that the public safety communications industry has suffered from an inability to effectively recruit and maintain employees. This in turn has required Communications Centers across the country to invest millions of dollars in a vicious cycle of continuous recruitment, training new hires and overtime that merely addresses the symptoms of this issue and not the core problem. Designed to provide guidance and information to Communications Center employees at every level, this course provides over 300 tips, guidelines and effective practices on subjects ranging from creating effective shift schedules to candidate recruitment and from maintaining staff to employee recognition. This course will be will be available for co-hosting beginning 1/15/2010. Contact Vicki Menzel at 888-272-6911 or menzelv@apco911.org
Customer Service in Today’s Public Communications Center Providing satisfactory customer service in the high energy, often high stress field of public safety communications, is paramount to successful performance in this profession, both for the individual telecommunicator as well as the agency they represent. This course addresses all aspects of customer service and how it impacts our industry. Although intangible, it is a critical component that must be understood and applied in excellence to every situation. 3 week online classes begin on 12/30/2009. To register go to: http://www.apcointl.com/institute/schedule_registration.htm
APCO Institute Leadership Certificate Program (RPL)
The next RPL class starts January 20, 2010.
Thinking about becoming a Registered Public Safety Leader? RPL recipients receive a certificate of acceptance into the APCO Institute Registry of Public-Safety Leaders, a formal and prestigious acknowledgement of excellence within our industry. The RPL Program is a series of online courses offered by APCO Institute, in cooperation with Flexstudy.com, the American Management Association’s e-learning provider. You’ll learn how to Communication with Authority, Build and Manage High-Performance Teams, Break Down the Barriers to solid Interpersonal Negotiations, and Enhance Team Performance.
Lead with Confidence and Integrity; Make a Difference Within our Association and our Industry.
For information on scholarships and an application go to: http://www.apcointl.com/institute/RPL_program.htm.
Order Your APCO-oply Game Today! Place your order for APCO International's 75th Anniversary Edition of APCO-opoly! Download our order form today at http://www.apcointl.org/new/resources/pdf/APCO-opoly%20Order%20Form.pdf to have your order shipped by December 1st. APCO-opoly will be available in time for the holidays and makes a great gift for communication center personnel or your Chapter Officers. The cost is: $24.99 per game for order quantities under 20, $22.49 per game for order quantities under 50, $19.99 per game for order quantities 50 or more.
Chapter Officer Information
We know that many chapters hold their election of officers during the autumn and winter months. Please use the Chapter Contact Info Update Form to help keep leadership records current.
You can download this form at: http://www.apco911.org/new/membership/chapters.php
Chapter Conferences
When your chapter conference is coming up, please use the Chapter Event Assistance Form to request APCO brochures and give-aways. This form ensures that we’ve got the correct shipping information and understand the quantities you need. Also, have your chapter conference listed on the APCO calendar by contacting Ann Russo in Membership services. For more information go to: http://www.apco911.org/new/membership/calendar.php
~~~~~~~~~~ Here to serve.
As your Chapter Representative on the Member & Chapter Services Committee please feel free to contact me with any questions or issues you feel I could be a help with. If there are any upcoming events or other information you would like posted in this newsletter, do not hesitate to forward the information to me and it will be forwarded to the committee for review and inclusion in upcoming newsletters. I may not know all the answers but I can certainly help to get you headed in the right direction.
During this holiday season I wish you and those you love all the good fortunes of life, and that the coming new year will bring you peace, good health, good cheer and much prosperity. Merry Christmas and Happy New Year!
Kimberly Kimberly D Burdick Kimberly D. Burdick Member & Chapter Services Committee Communications Manager Serving the Colorado, Montana Chouteau County Sheriff’s Office and Wyoming Chapters 1215 Washington Fort Benton, MT 59442 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Website: www.mtapco.org Phone: 406-622-5451 Fax: 406-622-3815 Cell: 406-788-5501
"Life isn't about waiting for the rain to pass. It's about learning to dance in the rain."
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Last Updated on Sunday, 14 February 2010 12:59 |
